FAQ

Drop 01 is House of Kaeya’s debut collection—a limited gathering of handcrafted corset blouses designed in India and brought to life in London.

Each piece is made in small quantities and may not return once sold out.

Please refer to the Kaeya Size Guide available on each product page before placing your order.

Our adjustable lace-up corsets offer flexibility in fit. Individual product descriptions also explain the fit and sizing of each design.

If you need help before ordering, please contact us with your measurements.

We do not currently offer direct exchanges.

If you need another size, you may return an eligible item in accordance with our returns policy and place a new order, subject to availability.

You may notify us that you wish to return an eligible item within 14 days of receiving your order. After notifying us, you have a further 14 days to send it back.

Items must be unworn, unwashed and unaltered, with all original tags attached. Customers are responsible for return postage, and we recommend using a tracked service.

Custom-made or personalised pieces cannot be returned unless faulty. This does not affect your statutory rights.

House of Kaeya currently ships within the United Kingdom only.

Orders are carefully packed and dispatched within 2–4 working days.

Once dispatched, delivery usually takes an additional 2–5 working days, depending on your location and the courier service. Remote UK destinations may take slightly longer.

You will receive an email with tracking information once your order has been dispatched.

Please allow some time for the tracking details to update after receiving the email.

Please contact us as soon as possible with your order number and clear photographs of the issue.

If your item is confirmed as faulty, damaged or incorrect, we will arrange an appropriate resolution and cover reasonable return postage costs where required.

Due to the delicate handcrafted embroidery and embellishments, we recommend professional dry cleaning only.

Store your piece in a cool, dry place. Avoid folding directly over embellished areas, and keep it away from perfumes, moisture and rough surfaces.

Every Kaeya piece is handcrafted in India. Small variations in embroidery, embellishment and finish are part of the making process and make each garment unique.

These natural variations are not considered faults.